Technical Support Specialist

4 weeks ago

Victoria, British Columbia, Canada MYRA Systems Corp. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at MYRA Systems Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.

Key Responsibilities:
  • Provide technical support and assistance to customers and internal teams via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, networks, and software.
  • Install, configure, and maintain computer systems, networks, and software.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with internal teams to resolve technical issues and improve overall system performance.
Requirements:
  • 3+ years of experience in technical support or a related field.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].

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