Service Desk Assistant
21 hours ago
The Royal Conservatory is seeking a highly skilled and customer-focused Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional front-line customer service and assistance, ensuring a positive experience for all.
Main Responsibilities:- Provide excellent customer service and assistance to students, faculty, and the public
- Assign and control access to practicing and teaching spaces
- Handle inbound phone calls and emails
- Work with building services staff to provide accurate details for room and equipment set-ups
- Coordinate inventory and demand for room keys and equipment
- Input bookings into the online schedule and process administrative tasks
- Sale of practice cards, including cash handling and nightly reconciliation
- Provide mailroom relief when required, coordinate mail, couriers, and office supply requests
- A minimum of 1 year of experience in a customer service role, preferably in a fast-paced environment
- High attention to detail, a strong sense of personal initiative, and ability to work with minimal supervision
- Excellent interpersonal and communication skills
- Familiarity with cash-handling and POS terminals
- Working knowledge of Microsoft Office Suite
- Ability to work in a high-pressure atmosphere and respond to customer demands while remaining focused
- Minimum wage, currently $16.55 per hour
- Scheduling flexibility for shifts: currently scheduled between 8:00 a.m. - 10:00 p.m
- Availability to work evenings, weekends, and statutory holidays
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Service Desk Assistant
5 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeJob Title: Service Desk AssistantThe Royal Conservatory is seeking a highly skilled and customer-focused Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional front-line customer service and assistance, ensuring a positive experience for all.Main Responsibilities:Provide...
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Service Desk Assistant
4 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeJob Title: Service Desk AssistantThe Royal Conservatory is seeking a highly skilled and customer-focused Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional front-line customer service and assistance, ensuring a positive experience for all.Main Responsibilities:Provide...
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Service Desk Support Assistant
1 day ago
Toronto, Ontario, Canada York University Full timeJob Title: Service Desk Support AssistantYork University is seeking a highly skilled Service Desk Support Assistant to join our Information Services and Technology department. As a key member of our team, you will provide intermediate-level end-user support to our faculty, staff, and students.Key Responsibilities:Provide technical support to end-users via...
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Service Desk Support Assistant
22 hours ago
Toronto, Ontario, Canada York University Full timeJob Title: Service Desk Support AssistantYork University is seeking a highly skilled Service Desk Support Assistant to join our Information Services and Technology department. As a key member of our team, you will provide intermediate-level end-user support to our faculty, staff, and students.Key Responsibilities:Provide technical support to end-users via...
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Service Desk Assistant
2 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and assistance, ensuring a seamless experience for all.Main ResponsibilitiesProvide front-line customer service...
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Service Desk Assistant
2 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and assistance, ensuring a seamless experience for all.Main ResponsibilitiesProvide front-line customer service...
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Service Desk Assistant
5 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled Service Desk Assistant to provide exceptional customer service and support to students, faculty, and visitors. As the first point of contact, you will be responsible for managing customer expectations and delivering a superior level of service and professionalism.Main...
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Service Desk Assistant
5 days ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled Service Desk Assistant to provide exceptional customer service and support to students, faculty, and visitors. As the first point of contact, you will be responsible for managing customer expectations and delivering a superior level of service and professionalism.Main...
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Service Desk Assistant
1 week ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and support, ensuring a seamless experience for all.Main ResponsibilitiesProvide front-line customer service and...
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Service Desk Assistant
1 week ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and support, ensuring a seamless experience for all.Main ResponsibilitiesProvide front-line customer service and...
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Service Desk Assistant
2 weeks ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and support, ensuring a seamless experience for all.Main ResponsibilitiesProvide top-notch customer service and...
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Service Desk Assistant
2 weeks ago
Toronto, Ontario, Canada The Royal Conservatory Full timeAbout the OpportunityThe Royal Conservatory is seeking a highly skilled and detail-oriented Service Desk Assistant to join our team. As the first point of contact for students, faculty, and visitors, you will provide exceptional customer service and support, ensuring a seamless experience for all.Main ResponsibilitiesProvide top-notch customer service and...
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Service Desk Analyst
3 weeks ago
Toronto, Ontario, Canada City of Toronto Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at the City of Toronto. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our staff.Key ResponsibilitiesProvide first-level enterprise-wide support for IT infrastructure, including incidents and...
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Service Desk Team Lead
1 week ago
Toronto, Ontario, Canada The Salvation Army Canada and Bermuda Full time**Service Desk Team Lead** **Job Summary:** Lead a team of Service Desk analysts to provide exceptional customer service, resolve technical issues, and drive process improvements in a fast-paced IT environment. For over 130 years, The Salvation Army has served vulnerable people in Canada and Bermuda, providing essential services such as food, clothing, and...
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Assistant Front Desk Manager
4 days ago
Toronto, Ontario, Canada W Hotels Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Manager Assistant to join our team at W Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless day-to-day operations, and supporting the Front Desk Manager in achieving our hotel's goals.Key...
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Assistant Front Desk Manager
4 days ago
Toronto, Ontario, Canada W Hotels Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Manager Assistant to join our team at W Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless day-to-day operations, and supporting the Front Desk Manager in achieving our hotel's goals.Key...
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Assistant Front Desk Manager
4 days ago
Toronto, Ontario, Canada W Hotels Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Manager Assistant to join our team at W Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless day-to-day operations, and supporting the Front Desk Manager in achieving our hotel's goals.Key...
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Service Desk Analyst
3 days ago
Toronto, Ontario, Canada Harry Rosen Full timeService Desk AnalystHarry Rosen is a leading clothing retailer of finer menswear based in Toronto and operating in major centers across Canada. We are seeking a highly skilled Service Desk Analyst to join our progressive journey towards Absolute Service.This is an exciting time in the history of our organization where the successful candidate will have the...
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Service Desk Analyst
3 days ago
Toronto, Ontario, Canada Harry Rosen Full timeService Desk AnalystHarry Rosen is a leading clothing retailer of finer menswear based in Toronto and operating in major centers across Canada. We are seeking a highly skilled Service Desk Analyst to join our progressive journey towards Absolute Service.This is an exciting time in the history of our organization where the successful candidate will have the...
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Service Desk Analyst
2 days ago
Toronto, Ontario, Canada Harry Rosen Full timeService Desk Analyst - End User SupportHarry Rosen is a leading clothing retailer of finer menswear based in Toronto and operating in major centers across Canada. We are seeking a highly skilled Service Desk Analyst to join our progressive journey towards Absolute Service.This is an exciting time in the history of our organization where the successful...