Continuous Improvement Specialist
2 weeks ago
We are seeking a highly motivated and detail-oriented Continuous Improvement Specialist to join our team at HelloFresh. As a key member of our Operational Excellence team, you will play a critical role in driving continuous improvement initiatives across our end-to-end operations.
Key Responsibilities- Drive the Operational Excellence vision of continuously improving safety, quality, efficiency, and engagement
- Quickly understand and communicate complex processes to others
- Take ownership of core warehouse and production processes by driving standardization and continuous improvement
- Act as a champion of site operations, working closely with stakeholders both on the shop floor and in the office
- Leverage large internal datasets to drive decisions, identify and quantify opportunities, and prioritize to deliver improvements in cost, quality, and delivery
- Support root cause and failure mode & effects analyses to mitigate risks and prevent recurring issues related to product quality, pick and pack accuracy, minute-per-box efficiency, and waste
- Support the development and delivery of communication and change management plans to relevant stakeholders to identify and remove project implementation risks and effectively launch and sustain operational changes
- Create standard operating procedures, documentation, and other visual management tools
- Track and communicate project progress in the OpEx Roadmap
- Work in compliance with OH&S acts and regulations
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer
- Other duties as assigned
- Bachelor's degree in business, engineering, supply chain, or a similar field
- 1-3 years of experience working in operations management or a related field
- Natural curiosity to understand how different systems/processes work and a bias for action to improve them
- Proactive and ambitious mindset: you take ownership of your work and think beyond the scope of a given assignment
- Charismatic attitude to getting buy-in on your ideas from the design stage to implementation on the shop floor
- Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and data visualization systems
- Willingness to travel within Canada up to 25% of your working time
- Root Cause Analysis tools: 5 Whys, Fault Tree Analysis, 6W2H, etc.
- Familiarity with Lean/Business Process Mapping
- Basic coding and/or data visualization (e.g. SQL, Tableau)
- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team
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