Food Service Team Lead
4 days ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Team Management
- Supervise and coordinate the activities of food service staff to ensure efficient and effective service delivery.
- Train and develop staff to improve their skills and knowledge.
- Establish methods to meet work schedules and ensure that staff are aware of their responsibilities.
- Customer Service
- Ensure that customers receive exceptional service and that their needs are met.
- Address customer complaints and concerns in a professional and courteous manner.
- Food Quality and Safety
- Ensure that food is prepared and served to high-quality standards.
- Implement and maintain food safety and sanitation procedures.
- Inventory and Supplies
- Estimate and order ingredients and supplies as needed.
- Monitor inventory levels and ensure that stock is maintained at optimal levels.
- Reporting and Administration
- Prepare and submit reports on sales, inventory, and other relevant data.
- Maintain accurate records of stock, repairs, sales, and wastage.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience
- 7 months to less than 1 year of experience in a food service supervisory role.
- Language
- English.
- Work Environment
- Fast-paced environment.
- We support newcomers and refugees with foreign credential recognition.
- We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
- We offer on-the-job training tailored to youth.
- We provide awareness training to employees to create a welcoming work environment for youth.
- We offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
- We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
- We facilitate access to Elders who can offer support and guidance to Indigenous workers.
- We offer resources to help mature workers plan their retirement.
- We apply hiring policies that discourage discrimination against members of visible minorities.
- We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
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