Salesforce (Sales Cloud) Lead - Business Transformation Expert

1 week ago


Toronto, Ontario, Canada Lyons Consulting Group Full time

Job Summary

We are seeking a highly skilled Salesforce (Sales Cloud) Lead to join our team at Lyons Consulting Group. As a key member of our organization, you will be responsible for leading onshore delivery and managing a diverse team of technical professionals.

About the Role

  • As the Salesforce (Sales Cloud) Lead, you will play a crucial role in ensuring flawless execution and successful implementation of Salesforce projects.
  • You will serve as the onshore technical lead, providing guidance and support to the technical project team members in both onshore and offshore locations.
  • You will allocate resources and prioritize work to ensure timely delivery according to agreed timelines.
  • You will work closely with developers to identify effective technical solutions and proven approaches.

Key Responsibilities

  • Manage and lead cross-functional teams to deliver Salesforce projects on time, within budget, and to the required quality standards.
  • Develop and implement effective project management strategies to ensure successful project delivery.
  • Collaborate with stakeholders to identify business requirements and develop solutions that meet their needs.
  • Provide technical guidance and support to team members to ensure they have the necessary skills and knowledge to deliver projects successfully.

Requirements

  • Minimum 7 years of experience in successfully managing Salesforce projects, with at least 3+ years in a lead role.
  • Strong systems design experience, including the ability to design and explain complex systems interactions, data flows, interfaces, APIs, and other methods.
  • Excellent leadership and communication skills, enabling effective interactions with clients.
  • Extensive experience in "Sales Cloud" is required.
  • Proficient in the Telco Domain.
  • Proven experience in APEX and LWC, including writing SOQL queries and optimization, flows, configuration and admin.
  • Sound knowledge of data access and sharing rules (security model).
  • Familiarity with common integration patterns used between legacy systems to integrate with Salesforce platform.
  • Experience with Git and Deployment (SFDX).
  • Certifications preferred: PD1, PD2.
  • Experience in Omni Studio (Omniscripts, Data Raptors, Integration Procedures) is required.
  • Experience in Communications cloud is required.
  • Knowledge in Vlocity (SFI) CPQ is required.

About Lyons Consulting Group

Lyons Consulting Group is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. We are a responsible and diverse group of team members in more than 50 countries. With our strong over 55-year heritage, we are trusted by our clients to unlock the value of technology to address the entire breadth of their business needs. We deliver end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by our market leading capabilities in AI, cloud and data, combined with our deep industry expertise and partner ecosystem. The Group reported global revenues of €22.5 billion.



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