Healthcare Talent Acquisition Specialist

4 weeks ago

Red Deer, Alberta, Canada Express Healthcare Staffing - Red Deer Full time

About Express Healthcare Staffing:

Express Healthcare Staffing is a premier healthcare staffing agency focused on bridging the gap between skilled healthcare professionals and leading healthcare facilities throughout North America. Our dedication to excellence and service ensures we provide top-notch per diem and direct hire staffing solutions across various healthcare roles, including nursing and allied health.

Position Summary:

As a Healthcare Recruitment Coordinator, you will be integral to our agency, overseeing the entire recruitment process, credentialing, compliance, and internal sales for per diem positions in nursing (RN, LPN, HCA) and allied health roles (Dental, Lab, X-Ray). This position demands a proactive, organized individual who thrives in a dynamic environment, possesses exceptional relationship-building abilities, and is motivated by achieving results.

Key Responsibilities:

Recruitment & Placement:

  • Identify, attract, and recruit qualified candidates for per diem roles, including RNs, LPNs, HCAs, and allied health professionals.
  • Conduct screening interviews, verify employment history, and align candidates with appropriate job opportunities.
  • Oversee the recruitment process from initial outreach to successful placement, ensuring a positive candidate experience.
  • Create and manage online advertisements and social media campaigns to attract potential candidates.

Credentialing & Compliance:

  • Verify and maintain current credentials for all healthcare professionals, ensuring adherence to company and client standards.
  • Conduct regular license checks and promptly address any discrepancies.
  • Organize and manage all documentation, including licenses and certifications, within the agency's database.

Staffing & Dispatch:

  • Respond to client requests in real-time by dispatching qualified and credentialed clinicians using the Teambridge system.
  • Monitor and ensure accurate time reporting, addressing any discrepancies as they arise.
  • Follow up on clinician performance and client satisfaction, escalating issues to management as necessary.

Client & Candidate Relations:

  • Establish and maintain strong relationships with healthcare facilities, understanding their staffing requirements and providing tailored solutions.
  • Act as the primary liaison for both clients and candidates, offering continuous support throughout the placement process.
  • Develop long-term relationships to encourage repeat business and referrals.

Sales & Market Strategy:

  • Proactively market available candidates to clients and share potential leads with the Business Development team.
  • Stay updated on industry trends and collaborate with the team to create effective recruitment and sales strategies.
  • Meet and exceed sales targets, contributing to the agency's overall growth.

Qualifications:

  • Education: A post-secondary degree or diploma in a relevant field (e.g., Human Resources, Business, Healthcare Administration) is preferred.
  • Experience: Minimum of 2 years in recruitment, customer service, and/or inside sales.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in recruitment software, CRM systems, and MS Office Suite.
  • Goal-oriented with a proven history of meeting or exceeding sales targets.

Attributes of an Exceptional Recruiter:

  • Team Collaboration: Ability to work harmoniously with others, sharing information and resources to achieve common goals.
  • Attention to Detail: Precision in managing details is vital, especially in credentialing, compliance, and time reporting.
  • Adaptability: The capacity to thrive in a fast-paced environment where quick decisions are often necessary.
  • Multitasking Ability: Effective skills to manage recruitment, sales, compliance, and client relationships simultaneously.
  • Organizational Skills: Strong ability to track various tasks, deadlines, and responsibilities.
  • Critical Thinking: The capability to assess situations, identify potential issues, and develop efficient solutions.
  • Communication Skills: Exceptional verbal and written communication abilities to interact effectively with candidates, clients, and team members.
  • Entrepreneurial Mindset: A proactive and innovative approach to drive growth, enhance processes, and identify new opportunities for the agency.

What We Provide:

  • Competitive salary with performance-based incentives (commission/bonuses).
  • Comprehensive benefits package.
  • Outstanding onboarding, professional development opportunities, and ongoing training.
  • A supportive and collaborative team environment.
  • Opportunities for career advancement.

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