Customer Service Representative

2 months ago

Fredericton, New Brunswick, Canada goeasy Ltd. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Retention Specialist. As a key member of our sales team, you will play a critical role in maximizing store revenues through effective management of customer accounts and payments.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and provide personalized solutions.
  • Maximize sales and revenue growth through effective account management and sales strategies.
  • Develop and implement plans to improve customer satisfaction and retention.
  • Collaborate with cross-functional teams to achieve sales and revenue goals.
  • Stay up-to-date with product knowledge and market trends to provide expert advice to customers.
What We Offer
  • A comprehensive training program to equip you with the skills and knowledge needed to succeed in this role.
  • A competitive compensation package, including a base salary and monthly incentives.
  • A comprehensive benefits package, including extended healthcare coverage and a generous paid time off policy.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; post-secondary education an asset.
Why Join Us?

At goeasy Ltd., we are committed to providing our employees with a positive and supportive work environment. We offer a range of benefits and perks, including a comprehensive training program, competitive compensation, and opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

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