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Dental Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Alkazaz Dental Corporation. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.
Key Responsibilities- Front Desk Operations
- Greets patients and visitors, directing them to the appropriate area or contact person.
- Provides basic information to clients and the public, including office policies and procedures.
- Obtains and processes information required to provide customer service, such as patient demographics and medical history.
- Administrative Support
- Operates the switchboard or telephone system, answering and directing calls as needed.
- Orders office supplies and maintains inventory levels.
- Records and relays information, including patient messages and appointment schedules.
- Schedules and confirms appointments, ensuring timely and efficient use of dental staff time.
- Processes payments and maintains accurate financial records.
- Performs clerical duties, such as filing and sorting mail, and distributes correspondence as needed.
- Answers telephone calls and relays messages to dental staff.
- Assists with data entry and basic bookkeeping tasks.
- Patient Care
- Provides exceptional patient care, including greeting patients, answering questions, and addressing concerns.
- Assists patients with completing forms and paperwork.
- Monitors patient flow and ensures a smooth and efficient experience.
- 1 year to less than 2 years of experience in a dental or medical office setting.
- Permanent employment with a standard 40-hour workweek.
- Fluency in English as the primary language of communication.