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Facilities Operations Manager
1 month ago
Unlock Your Potential as a Facilities Manager
JLL is a leading global provider of real estate and investment management services, and we're seeking a skilled Facilities Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our office buildings, ensuring a safe, clean, and comfortable work environment for our clients and employees.
Key Responsibilities:
- Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training, and operating best practices.
- Work with a team to execute operations and maintenance plans safely and in alignment with client goals, ensuring all client and JLL safety procedures are followed.
- Execute innovative programs, processes, and procedures that reduce operating costs and increase productivity.
- Perform building inspections, regularly assessing the building and equipment to ensure assets/equipment are functional and clean.
- Maintain asset management and life cycle tracking.
- Monitor supply inventory and order supplies, creating records of completed work.
- Ensure elevators, fire life safety, and security systems, HVAC, and lighting are operating effectively.
- Adhere to all Critical Environments procedures, equipment requirements, and preventative maintenance to ensure reliability of systems while driving consistency across the portfolio.
- Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience survey results.
- Ensure compliance with JLL operational audit programs, all Health and Safety, Environment, and Risk Management policies and procedures that relate to the site/s.
- Adhere to all Key Performance Indicator requirements to ensure all Master Service Agreement and compliance requirements are met.
Requirements:
- Minimum of 5 years industry experience required, either in the corporate environment, third-party service provider, or as a consultant.
- Experience managing multiple property sites.
- Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
- Relevant designation LEED, WELL, CFM, FMA is preferred.
- Experience managing budget responsibilities, supplier management, problem-solving, and client/customer relations.
- Demonstrated communication skills, written and verbal, including negotiation and conflict resolution.
- Must have strong computer skills, including MS Excel, Word, PowerPoint, and Office.
- Strong organizational skills and management skills.
- Desire for internal growth and career advancement through continuing education and training programs.
About JLL:
JLL is a global leader in real estate and investment management services, with a commitment to innovation, sustainability, and excellence. We offer a supportive and diverse work environment, with opportunities for growth and development. If you're passionate about facilities management and want to join a dynamic team, we encourage you to apply.
