Facilities Operations Manager

3 weeks ago

Cambridge, Ontario, Canada JLL Full time

Unlock Your Potential as a Facilities Manager

JLL is a leading global provider of real estate and investment management services, and we're seeking a skilled Facilities Manager to join our team. As a key member of our operations team, you'll play a critical role in ensuring the smooth operation of our facilities, providing exceptional client service, and driving business growth.

Key Responsibilities:

  • Manage multiple property sites, ensuring compliance with local, provincial/state, and federal regulations.
  • Coordinate and manage client requirements and service delivery to ensure satisfaction.
  • Develop and implement innovative programs, processes, and procedures to reduce operating costs and increase productivity.
  • Perform building inspections, assess equipment, and ensure assets are functional and clean.
  • Monitor supply inventory, order supplies, and maintain records of completed work.
  • Ensure elevators, fire life safety, and security systems, HVAC, and lighting are operating effectively.
  • Adhere to all Critical Environments procedures, equipment requirements, and preventative maintenance to ensure reliability of systems.
  • Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience survey results.
  • Ensure compliance with JLL operational audit programs, all Health and Safety, Environment, and Risk Management policies and procedures.
  • Adhere to all Key Performance Indicator requirements to ensure all Master Service Agreement and compliance requirements are met.

Requirements:

  • Minimum of 5 years industry experience in facilities management, corporate environment, third-party service provider, or as a consultant.
  • Experience managing multiple property sites.
  • Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
  • Relevant designation LEED, WELL, CFM, FMA is preferred.
  • Experience managing budget responsibilities, supplier management, problem-solving, and client/customer relations.
  • Demonstrated communication skills, written and verbal, including negotiation and conflict resolution.
  • Strong computer skills, including MS Excel, Word, PowerPoint, and Office.
  • Strong organizational skills and management skills.
  • Desire for internal growth and career advancement through continuing education and training programs.

What We Offer:

  • Join a global industry leader and shape the future of commercial real estate.
  • Deep investment in cutting-edge technology to power your work.
  • A supportive, caring, and diverse work environment designed for your growth and well-being.

Location: On-site – Cambridge, ON

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