Facilities Operations Manager

2 weeks ago

Cambridge, Ontario, Canada JLL Full time

Unlock Your Potential as a Facilities Manager

JLL is a leading global provider of real estate and investment management services, and we're seeking a skilled Facilities Manager to join our team. As a key member of our operations team, you'll play a critical role in ensuring the smooth day-to-day management of our properties.

Key Responsibilities:

  • Provide exceptional client service by assisting the Facility Manager in monitoring and controlling building operations.
  • Manage multiple property sites, ensuring compliance with local, provincial/state, and federal regulations.
  • Coordinate and manage client requirements and service delivery to ensure satisfaction.
  • Ensure client assets are operated and maintained in a cost-effective, non-impacted manner, providing a safe, clean, and comfortable work environment.
  • Develop and implement innovative programs, processes, and procedures to reduce operating costs and increase productivity.
  • Perform building inspections, assessing assets and equipment to ensure functionality and cleanliness.
  • Maintain asset management and life cycle tracking, monitoring supply inventory and ordering supplies.
  • Ensure elevators, fire life safety, and security systems, HVAC, and lighting are operating effectively.
  • Adhere to all Critical Environments procedures, equipment requirements, and preventative maintenance to ensure reliability of systems.
  • Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience survey results.
  • Ensure compliance with JLL operational audit programs, all Health and Safety, Environment, and Risk Management policies and procedures.

Requirements:

  • Minimum of 5 years industry experience, preferably in corporate environments, third-party service providers, or as a consultant.
  • Experience managing multiple property sites and budget responsibilities.
  • Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
  • Relevant designations, such as LEED, WELL, CFM, or FMA, are preferred.
  • Strong communication, problem-solving, and client/customer relations skills.
  • Proficiency in MS Excel, Word, PowerPoint, and Office.
  • Strong organizational and management skills.
  • Desire for internal growth and career advancement through continuing education and training programs.

What We Offer:

  • Join a global industry leader and shape the future of commercial real estate.
  • Deep investment in cutting-edge technology to power your work.
  • A supportive, caring, and diverse work environment designed for your growth and well-being.

Location: On-site – Cambridge, ON

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