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    Oakville, Ontario, Canada FCT Full time

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Title Officer

2 months ago


Oakville, Ontario, Canada FCT Full time

About FCT

FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.

Job Summary

We are seeking a highly skilled Title Officer to join our team. As a Title Officer, you will be responsible for providing exceptional customer service to our clients, managing title discrepancies, and ensuring compliance with corporate and lender policies and procedures.

Key Responsibilities

  • Provide superior customer service to clients through effective communication and issue resolution.
  • Manage title discrepancies and ensure accurate and timely resolution.
  • Apply corporate and lender policies and procedures to ensure compliance.
  • Prepare and issue Commitment to Insure (CTI) documents within corporate policies and guidelines.
  • Request and review payout statements from financial institutions, calculating penalties and payout amounts due.
  • Action Lender Reports as required.

Requirements

  • Graduate of a law clerk/legal admin program or equivalent experience.
  • Minimum of 6 months experience with the end-to-end real estate transaction cycle.
  • Exceptional phone manner and strong communication skills.
  • Proven ability to problem-solve and prioritize issues.
  • Strong attention to detail and ability to manage competing priorities.
  • Strong understanding of basic mathematical principles.
  • Detail-oriented and able to multitask in a fast-paced environment.
  • Ability to exercise good judgment in protecting confidential information.
  • Intermediate computer skills in MS Office and Outlook.

What We Offer

  • Comprehensive benefits package, including virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.