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Snow School Operations Manager

2 months ago


Whistler, British Columbia, Canada Vail Resorts Full time

Job Summary:

Vail Resorts is seeking a dedicated and experienced Ski School Supervisor to oversee the daily operations of our Ski and Ride School. As a key member of our team, you will be responsible for facilitating an exceptional guest experience while ensuring the highest level of service and staff development.

Key Responsibilities:

  • Oversee daily instruction, curriculum development, and scheduling to ensure seamless delivery of ski and ride lessons.
  • Assist with administrative duties, including hiring, training, payroll, and equipment management.
  • Monitor and document instructor performance, providing constructive feedback and guidance to enhance their skills.
  • Maintain knowledge of and adhere to all applicable laws, regulations, and company policies.
  • Collaborate with other management teams and departments to ensure alignment and effective communication.
  • Participate in leadership forums to provide feedback and input on school operations and continuous improvement initiatives.

Requirements:

  • High School Diploma or equivalent required; Bachelor's Degree in a related field preferred.
  • Current PSIA/AASI or equivalent certification required.
  • 1-3 years of ski/snowboard instructor experience and 1 year of supervisory experience required.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Able to meet the physical demands of ski and ride training and drills.
  • Fluent communication skills in English.

Compensation:

The expected pay range for this position is $52,000 - $67,442. Individual compensation decisions are based on a variety of factors.