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Toronto, Ontario, Canada OCAD University Full timeJob Title: Library Technician, Circulation & Access ServicesOCAD University is seeking a highly skilled and detail-oriented Library Technician to join our team in the Circulation and Access Services department.Job Summary:The successful candidate will be responsible for providing exceptional customer service to students, faculty, and staff, while maintaining...
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Toronto, Ontario, Canada OCAD University Full timeJob Title: Library Technician, Circulation & Access ServicesOCAD University is seeking a highly skilled and detail-oriented Library Technician to join our team in the Circulation and Access Services department.Job Summary:The successful candidate will be responsible for providing exceptional customer service to students, faculty, and staff, while maintaining...
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Library Technician, Circulation and Access Services
2 months ago
We are seeking a highly skilled Library Technician, Circulation and Access Services to join our team at OCAD University. The successful candidate will be responsible for providing exceptional customer service, managing circulation and access services, and supporting e-reserves and interlibrary loan services.
Key Responsibilities- Provide circulation services using OMNI/Primo and Alma library systems, including creating/maintaining membership records, processing fines, handling courier materials, and processing check-outs, renewals, and returns.
- Provide general information services related to the library's spaces, collections, website, catalogue, and other resources.
- Participate in the creation of engaging displays and social media initiatives.
- Provide day-to-day oversight and assignment of tasks to student monitors, as required.
- Work with the Library Services team to create and maintain a welcoming environment.
- Support e-reserves, interlibrary loan, and document delivery services, in collaboration with other Library staff.
- Develop and update procedures for all scanning services in consultation with other Library staff.
- Scan and process e-reserve texts, archival and special collections, and other texts as required; optimize and edit texts using Adobe Acrobat and/or ABBYY Fine Reader.
- Library Technician diploma with one (1) year of related work experience or equivalent.
- Exceptional customer service, interpersonal, and communication skills.
- Strong computer skills, with a working knowledge of the Alma, Primo, Microsoft Excel, and Adobe Acrobat.
- Experience with electronic reserves systems and relevant OCR software an asset.
- A general knowledge of art and design.
- Demonstrated accuracy, attention to detail, and problem-solving skills.
- Able to work independently and as part of a team.
- Willing and able to work evening and weekend shifts as required.
- Demonstrated commitment to the principles of equity and diversity and experience promoting a respectful work and learning environment for students, staff, and faculty.
OPSEU Unit I, Appendix A, Grade A2; $42,729.45 to $58,762.95 per annum.
Monday to Friday, for a total of 35 hours per week.
