Salesforce Solutions Architect

4 weeks ago

Oakville, Ontario, Canada BDO Full time

Prioritizing People Every Day

BDO is a firm founded on strong relationships with our team and our clients. Our professionals deliver outstanding service daily, providing clients with reliable advice and insights. In return, we offer an award-winning environment that emphasizes your personal and professional development.

Your Role

Overview of Our Salesforce Division

Our rapidly expanding Salesforce division is dedicated to assisting clients in their digital transformation journeys by utilizing the comprehensive capabilities of the Salesforce platform. We are committed to delivering value to our clients and our team by focusing on measurable outcomes throughout all phases of our projects. Our approach is holistic, collaborating with various practices, including Digital Strategy, UX Design, Change Management, Data Engineering, Cyber Security, and Application Development to ensure comprehensive support for our clients' needs in people, processes, and technology. We are a team of passionate and experienced Salesforce leaders, architects, and consultants seeking to enhance our team with like-minded professionals.

BDO Digital is currently in search of a seasoned Salesforce Technical Architect to become part of our growing Salesforce division. The individual will be responsible for the following:

Designing enterprise-level business solutions and guiding team members in design, development, operations, and quality assurance on Salesforce initiatives Creating and executing large-scale cross-cloud Salesforce implementations, including Sales Cloud, Service Cloud, Experience Cloud, and Industry Clouds (experience with Data Cloud & Einstein is advantageous) Overseeing the technical delivery of Salesforce data model design, declarative configuration, custom development, security design, operations, integrations, and data migration aspects of a Salesforce implementation Establishing and enforcing technical direction, standards, and templates, including architectural design blueprints, development best practices, operations, and documentation standards Collaborating with other BDO divisions and client technical teams to provide insights on enterprise architecture discussions Managing key technical client relationships across delivery programs Mentoring and coaching team members to enhance their technical skills on the Salesforce platform Working with clients and functional teams to comprehend business requirements and translate them into technical designs Supporting pre-sales efforts and engaging with prospects to understand business needs, creating high-level designs, estimating efforts, and assisting with proposals and client presentations Keeping abreast of the latest Salesforce product releases and leading the practice's learning and development strategies

How We Measure Success in Your Role

You embody BDO's core values in all aspects of your work: Integrity, Respect, and Collaboration You maintain a people-focused approach in your interactions with internal teams and clients You possess a deep understanding of your client's industry, challenges, and opportunities; clients regard you as positive, professional, and delivering high-quality results You identify, recommend, and prioritize effective service delivery to your clients You contribute to an inclusive and engaging work environment that develops, retains, and attracts talent You actively engage in the adoption of digital tools and strategies to foster an innovative workplace You enhance your expertise through continuous learning and professional development.

Required Skills and Experience

A minimum of 8 years of hands-on Salesforce design and development experience across core clouds (Sales, Service, Experience, and Industry Clouds) Expertise in Salesforce configuration and development, including declarative configurations, APEX, Visualforce, and Lightning Web Components Proficiency in Salesforce data model design and understanding key design trade-offs (e.g., performance, security) Mastery of Salesforce development standards, best practices, operations, testing, and release strategies In-depth knowledge of Salesforce integration patterns, integration with third-party systems, data management strategies, and data migration processes Expertise in Salesforce security design and configurations Proven experience in leading complex multi-cloud Salesforce projects Experience in supporting enterprise architecture discussions beyond Salesforce, including security, integration patterns, analytics, data governance, and AI enablement Ability to bridge the gap between business and technical audiences, translating business requirements into technical specifications and vice versa Experience in supporting technical pre-sales activities Previous experience in people management with strong leadership and mentorship capabilities Exceptional communication and presentation skills for both internal and external purposes Adaptability to rapidly changing client requirements Ability to cultivate strong relationships with clients, partners, and team members

Education and Certifications

Post-secondary education in a relevant field (Computer Science, Engineering, etc.) is preferred Salesforce System and Application Architect certifications are preferred

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