Customer Logistics Manager
7 days ago
XTL is a family-owned business with a rich history in the transportation, logistics, and warehousing industry, boasting 39 years of experience.
Job SummaryWe are seeking a highly skilled Customer Logistics Manager to oversee customer satisfaction, monitor key performance indicators (KPIs), and manage a team to drive business growth and profitability.
Key Responsibilities- Develop and Manage KPIs
- Service
- Missed Opportunity
- Growth
- Profitability
- Implement Operational Process Improvements
- Execute and Provide Updates on Key Projects and Objectives
- Second Point of Escalation for Customers, Carriers, and Staff
- Lead Hiring, Staff Recognition, Annual Reviews, and Disciplinary Actions
- Organize and Participate in Professional Development Opportunities
- Ensure Supervisory Staff Educate, Train, and Manage Front-Line Operational Staff
- Build Carrier Base and Pipeline
- Analysis Carrier Needs and Develop Systems
- Diversify with Other Modes
- Conduct Performance Appraisals and Review Pay Adjustments
- Manage and Delegate Tasks
- Develop and Train Staff
- Supervisory Responsibilities
- Communicate and Involve Staff in Business Analysis and Opportunities
- Support Company Culture and XTL's Core Principles
- Minimum 4 Years Transportation/Logistics Experience
- Minimum 2 Years Supervisory Experience
- Demonstrated Leadership Experience with Teams
- Strong Interpersonal Skills
- Dedicated to Continuous Improvement
- Proven Analytical and Problem-Solving Skills
- Ability to Manage and Adapt to Change
- Bilingual – French/English – Additional Language Skills Beneficial
- 100% Company Paid Benefit Premiums
- RRSP Match Program
- Competitive Salary
- Open Door Policy
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Customer Logistics Manager
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Vaudreuil-Dorion, Quebec, Canada xtl Full timeAbout XTLXTL is a family-owned business with a rich history in the transportation, logistics, and warehousing industry, boasting 39 years of experience.Job SummaryWe are seeking a highly skilled and experienced Customer Logistics Manager to join our team. The successful candidate will be responsible for overseeing customer satisfaction, monitoring key...
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Customer Logistics Manager
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Vaudreuil-Dorion, Quebec, Canada xtl Full timeAbout XTLXTL is a family-owned business with a rich history in the transportation, logistics, and warehousing industry, boasting 39 years of experience.Job SummaryWe are seeking a highly skilled and experienced Customer Logistics Manager to join our team. The successful candidate will be responsible for overseeing customer satisfaction, monitoring key...
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Vaudreuil-Dorion, Quebec, Canada 9170-6226 QC INC Full time{"h2": "Job Summary", "p": "We are seeking a skilled Delivery Driver to join our team at 9170-6226 QC INC. As a key member of our logistics team, you will be responsible for safely operating a vehicle to pick up and deliver various items and products to our customers. If you have a strong work ethic, excellent communication skills, and a passion for...
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