Shift Manager

5 days ago

Uxbridge, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food preparation and service staff
    • Train staff in job duties, sanitation, and safety procedures
    • Estimate ingredient and supply requirements for meal preparation
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on restaurant performance
  • Team Management
    • Supervise a team of 5-10 staff members, including cooks, food service counter attendants, and food preparers
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required
    • 7 months to less than 1 year of experience in a restaurant or food service environment
  • Skills and Abilities
    • Flexibility and ability to work in a fast-paced environment
    • Strong leadership and communication skills
    • Ability to work under pressure and meet tight deadlines
Work Environment

Our restaurant is a fast-paced environment where you will be required to stand for extended periods and work under pressure to meet tight deadlines.

What We Offer
  • Recognized Employer
    • We are a recognized employer that provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Support for Newcomers and Refugees
    • We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees
  • Support for Youths
    • We provide awareness training to employees to create a welcoming work environment for youth

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