Property Management Administrative Coordinator

4 weeks ago

Québec, Quebec, Canada Realstar Management Full time

Property Management Administrative Coordinator

The Property Management Administrative Coordinator is responsible for executing administrative tasks and facilitating activities associated with the oversight and leasing operations of residential properties. This role involves acting as the primary contact for both potential and current residents, ensuring effective communication through various channels. The position emphasizes exceptional customer service and support in resident relations.

Key Responsibilities

  • Facilitate appointments or property viewings for all prospective resident inquiries.
  • Respond to all incoming calls and email inquiries, providing leasing information in accordance with company policies.
  • Prepare and manage leasing applications and contracts.
  • Conduct thorough processing of resident applications, including credit, reference, and employment verifications.
  • Maintain positive relations with residents by issuing notices and addressing concerns.
  • Organize, proofread, scan, and file essential documents.
  • Ensure prompt responses to resident issues and service requests.
  • Recognize and accommodate the unique needs of residents.
  • Gather and analyze data on rental market trends.

Employee Benefits

  • A commitment to fostering a work environment that promotes learning, teamwork, and individual empowerment.
  • Competitive salary structure with bi-monthly direct deposits.
  • Comprehensive employer-sponsored benefits, including prescription drugs, vision care, life insurance, and dental coverage.
  • Performance-based quarterly bonuses linked to property success.
  • Annual bonuses reflecting individual performance metrics.
  • Recognition awards for long-term service.
  • Opportunities for professional growth and career advancement.

Required Skills and Qualifications

  • Minimum of one year of experience in office administration, sales, property leasing, or a related field.
  • Strong organizational and administrative capabilities.
  • Proven expertise in delivering exceptional customer service.
  • Proficient computer skills, including email communication.
  • Positive attitude towards ongoing training and development.
  • Excellent verbal communication skills.
  • Professional appearance and demeanor.
  • Ability to work independently with minimal supervision.
  • Bilingual proficiency in French and English is required.

Commitment to Diversity

The company is dedicated to reflecting the diverse communities it serves and encourages applications from individuals of various backgrounds, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ individuals, and those fluent in languages other than English.

Equal Opportunity Statement

The organization supports equal opportunity initiatives and will provide accommodations throughout the hiring process. Please reach out for any accommodation requests, and we will collaborate to meet your needs.

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