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Clerical Support Specialist
2 months ago
Clerical Support Specialist
BC Mental Health & Substance Use Services
Vancouver, BC
Job Summary
We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at BC Mental Health & Substance Use Services. As a key member of our team, you will provide administrative support to our clinical staff, ensuring the smooth operation of our programs and services.
Key Responsibilities
- Transcribe medical dictation, including correspondence and reports, to Court, Review Board, and clinical reports, notes, and correspondence.
- Provide reception services, including operating a multi-line switchboard, responding to inquiries, and redirecting callers to appropriate personnel.
- Process referrals and enter client data into computer systems, databases, and software programs.
- Maintain client charts, including receiving documentation, creating clinical records, and ensuring material is labeled with patient information.
- Maintain schedules and perform event and program tracking.
Requirements
- Grade 12, graduation from an approved program in medical transcription, and one year of recent, related experience, or an equivalent combination of education, training, and experience.
- Ability to keyboard at 60 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents.
What We Offer
- Opportunity to work with a dynamic team in a fast-paced environment.
- Competitive salary and benefits package.
- Professional development opportunities through our in-house training programs.
- Access to a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people.
How to Apply
Apply online at www.phsa.ca/careers or by email to [email address].
PHSA is an equal opportunities employer and welcomes applications from all qualified individuals.
