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Insurance Account Representative

2 months ago

Calgary, Alberta, Canada Goldthorpe Insurance & Financial Services, Inc. Full time

Job Summary:

Goldthorpe Insurance & Financial Services, Inc. is seeking a highly motivated and customer-focused professional to join our team as an Insurance Account Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving billing and claims issues.

Key Responsibilities:

  • Respond to customer concerns and resolve issues in a timely and professional manner
  • Process customer inquiries and provide accurate information regarding insurance policies and products
  • Collaborate with internal teams to resolve billing and claims issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and retention
  • Meet or exceed sales targets and performance metrics

Requirements:

  • High school diploma or equivalent required; degree in business or related field preferred
  • Previous sales or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Property & Casualty license required; ability to obtain license preferred

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package
  • Supportive and collaborative team environment