Optometrist Assistant

2 weeks ago

Québec, Quebec, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as an Optometrist Assistant. In this role, you will play a critical part in ensuring that our patients receive exceptional service and care.

Key Responsibilities
  • Provide warm and welcoming service to patients, ensuring their needs are met and exceeded.
  • Work closely with Optometrists to explore patient needs and priorities, linking them to our practice offerings.
  • Demonstrate superior product knowledge, accurately describing features and benefits to patients.
  • Anticipate and resolve patient issues, striving for long-term solutions.
  • Multi-task and prioritize tasks with competing deadlines, ensuring seamless service delivery.
  • Custom fit glasses and precisely place prescriptions in lenses.
  • Commit to delivery dates and times, setting expectations for pick-up and seeking feedback.
  • Strive for exceptional results on goals and competencies.
  • Operate point-of-sale systems with accuracy and attention to detail.
  • Presents, celebrates, and educates patients at product pick-up.
  • Maintain a clean and organized practice environment, securing company assets.
  • Inform management of potential safety opportunities.
  • Adhere to attendance and daily time-keeping requirements.
  • Adhere to all company policies and procedures.
  • Sell on your feet 80-100% of the time.
  • Consistently maintain proper dress code.
Requirements
  • High School graduate or equivalent.
  • Strong customer service skills.
  • Strong basic math skills.
  • Effective selling skills.
  • Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
  • Embraces new technology and change.
  • Strong communicator and listener.
Preferred Qualifications
  • Eyecare experience.
  • Sales experience.

We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits package. EssilorLuxottica Group is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities and encourage applicants to request accommodations as needed. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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