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Optometrist Assistant

2 months ago


Québec, Quebec, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Optometrist Assistant to join our team at EssilorLuxottica Group. As an Optometrist Assistant, you will play a vital role in providing exceptional patient experiences and supporting the practice in achieving its goals.

Key Responsibilities
  • Patient Interaction: Greet patients with a warm welcome, show urgency in providing service, and satisfy their needs.
  • Product Knowledge: Demonstrate superior product knowledge, accurately describe features and benefits, and use appropriate tools to assist patients.
  • Problem-Solving: Anticipate problems, explore underlying reasons, and strive to develop long-term solutions.
  • Time Management: Possess the ability to multi-task, prioritize, and manage time with competing priorities.
  • Point-of-Sale Operations: Operate the point-of-sale system, input patient information with accuracy, and create sales transactions when required.
  • Store Appearance: Take pride in the appearance of the practice, show initiative to keep displays and inventory clean, attractive, and organized.
  • Adherence to Policies: Adhere to attendance and daily time-keeping requirements, as well as all company policies and procedures.
Requirements
  • Education: High School graduate or equivalent.
  • Customer Service Skills: Strong customer service skills and effective selling skills.
  • Math Skills: Strong basic math skills.
  • Technology Familiarity: Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
  • Communication Skills: Strong communicator and listener.
Preferred Qualifications
  • Eyecare Experience: Eyecare experience.
  • Sales Experience: Sales experience.