Conference Services Coordinator

4 weeks ago

Whistler, British Columbia, Canada AccorHotel Full time
{"Job Title": "Conference Services Coordinator", "Job Description": "Job Summary

We are seeking a highly organized and detail-oriented Conference Services Coordinator to join our team at Accor Hotel. As a key member of our events team, you will be responsible for ensuring the smooth execution of conferences, meetings, and events.

Key Responsibilities
  • Work closely with Conference Services Managers to ensure a comprehensive knowledge of client files and respond to client needs.
  • Provide key departments with information on upcoming events on a daily basis.
  • Conduct site inspections of rooms, conference space, and F&B outlets as requested.
  • Liaise closely with Front Office Reservations and Housekeeping to ensure pertinent guest arrival details are communicated.
  • Oversee clients while in-house, ensuring their events go as expected and anticipating their needs.
  • Organize all in-house hotel functions.
  • Responsible for preparing and distributing the Function Sheets on a daily basis, including last-minute changes to affected departments.
  • Administrative duties such as preparing vouchers for F&B outlets, printing daily signage, preparing weekly minutes, preparing VIP Amenity Forms and cards.
  • Timely execution of correspondence, including confirmation letters, intro letters, resumes, thank you letters, proposals, catering contracts, event orders, and billing.
Qualifications
  • Proven ability to plan and organize events effectively with an acute sense of detail.
  • Hospitality diploma or degree is an asset.
  • Working knowledge of Opera Cloud, MS Office, Social Tables.
  • Previous Conference Service Coordinator or Food & Beverage experience is an asset.
Job Perks and Benefits
  • Subsidized staff accommodation provided.
  • Complimentary meal in our staff cafeteria per shift.
  • Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
  • Hotel leisure benefits including Golf/Ski passes.
Remote Work

No

Employment Type

Full-time

"}

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