Administrative Assistant

6 days ago

Gander, Newfoundland and Labrador, Canada NL Health Services Full time

Job Summary:

The Administrative Assistant will provide clerical and administrative support to the operations team at NL Health Services. This role will be responsible for registration, admitting, and switchboard operations, as well as filing functions, registration processes, and ongoing maintenance of patient records.

Key Responsibilities:

  • Provide exceptional customer service to patients, families, and healthcare staff
  • Manage registration and admitting processes, ensuring accurate and timely data entry
  • Operate switchboard, responding to calls and directing inquiries
  • Perform filing and record-keeping duties, maintaining confidentiality and security of patient information
  • Support registration processes, including data entry and verification
  • Assist with ongoing maintenance of patient records, ensuring accuracy and completeness
  • Develop and maintain effective relationships with healthcare staff, patients, and families
  • Participate in quality improvement initiatives, identifying areas for improvement and implementing changes

Requirements:

  • Graduation from High School with a diploma recognized by the Newfoundland and Labrador Department of Education and Early Childhood Development
  • Successful completion of a recognized two-year Office Administration course
  • Minimum typing speed of 40 words per minute
  • Completion of a 60-hour Medical Terminology course
  • Demonstrated strong communication and organizational skills
  • Demonstrated ability to exercise initiative and good judgment, as well as, work with the general public and clients with tact and diplomacy
  • Consistent demonstration of the core values of NL Health Services: Innovation, Compassion, Accountability, Respect, and Excellence (I CARE)
  • A satisfactory record of work performance and attendance is required for this position
  • A satisfactory certificate of conduct from the RCMP or local police authority

Preferred Qualifications:

  • Knowledge of Microsoft Office and Meditech software

Working Conditions:

  • Regularly required to lift/move objects up to 10 lbs. and use a cart to transport objects within the building
  • Occasionally required to bend/twist, stretch/reach, and/or complete low level postures (kneeling/crouching/stooping)
  • Constant sitting is required
  • Workflow may provide opportunity to occasionally stand and walk to take postural breaks at regular intervals
  • Work Environments present potential for exposure to scented/chemical products and/or other allergens within publicly accessible areas

Salary and Benefits:

  • CG-23 ($22.06-$24.25)

How to Apply:

Central Health is an equal opportunity employer. We thank all candidates, however only those selected for an interview will be contacted.

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