Beauty Shop Operations Manager
4 weeks ago
The Beauty Shop Operations Manager is responsible for overseeing the daily functions of our beauty establishment, ensuring exceptional service delivery and operational efficiency.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 to 2 years in a managerial role within the beauty or aesthetic industry
This role is set within a dynamic beauty shop or aesthetic service setting, where attention to detail and customer satisfaction are paramount.
Key Responsibilities- Plan and organize daily operations to ensure smooth functioning
- Develop and implement policies and procedures for staff management
- Oversee budget planning and inventory control
- Manage advertising contracts and marketing strategies
- Recruit, train, and supervise a team of 5-10 staff members
- Address and resolve customer complaints and concerns
Lead a team of 5-10 individuals, fostering a collaborative and efficient work environment.
Safety and SecurityMaintain basic security clearance to ensure a safe environment for both staff and clients.
Work Conditions- Fast-paced and physically demanding environment
- Combination of sitting, standing, and walking
- Requires attention to detail
- Strong client focus and interpersonal skills
- Excellent verbal and written communication abilities
- Flexibility and sound judgment
- Highly organized and reliable team player
This is a permanent position requiring 32 to 40 hours of work per week, with English as the primary working language.
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