Service Advisor

1 week ago

Kitchener, Ontario, Canada Total Auto Service Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at Total Auto Service. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Client Communication: Provide clear and concise information to customers regarding their vehicle's maintenance and repair needs.
  • Service Coordination: Coordinate with our technicians to ensure timely and efficient service delivery.
  • Customer Satisfaction: Ensure customer satisfaction by addressing any concerns or issues promptly and professionally.
  • Administrative Tasks: Perform general administrative tasks, including data entry and record-keeping.
  • Team Collaboration: Work collaboratively with our service team to achieve our goals and objectives.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Experience in the automotive industry is an asset.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
Work Environment

As a Service Advisor at Total Auto Service, you will work in a fast-paced environment with a focus on customer satisfaction. You will be required to work under pressure and meet deadlines while maintaining a high level of accuracy and attention to detail.

Benefits
  • Dental Plan
  • Disability Benefits
  • Health Care Plan
  • Paramedical Services Coverage
  • Life Insurance
Language

The primary language of work is English.

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