Service Consultant

16 hours ago

Kitchener, Ontario, Canada Total Auto Service Full time

{"h2": "About the Role", "p": "At Total Auto Service, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring that our clients receive the best possible experience. Your primary responsibility will be to advise clients on advertising or sales promotion strategies, while also addressing their complaints or concerns in a timely and professional manner.", "ul": [{"li": "Advise clients on advertising or sales promotion strategies"}, {"li": "Address customers' complaints or concerns"}, {"li": "Answer written and oral inquiries"}, {"li": "Arrange for billing for services"}, {"li": "Explain the type and cost of services offered"}, {"li": "Issue receipts and other forms"}, {"li": "Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services."}, {"li": "Perform general office duties"}, {"li": "Receive payments"}], "h2": "Work Environment", "p": "As a Service Advisor, you will work in a fast-paced environment with a high level of attention to detail. You will be required to work under pressure and perform repetitive tasks while maintaining a high level of productivity. You will also be required to walk and move around the office.", "ul": [{"li": "Attention to detail"}, {"li": "Fast-paced environment"}, {"li": "Work under pressure"}, {"li": "Repetitive tasks"}, {"li": "Walking"}], "h2": "Personal Qualities", "p": "We are looking for a candidate who is punctual, client-focused, and has excellent oral and written communication skills. You should also be able to multitask, be dependable, and have a high level of initiative.", "ul": [{"li": "Punctuality"}, {"li": "Client focus"}, {"li": "Efficient interpersonal skills"}, {"li": "Excellent oral communication"}, {"li": "Excellent written communication"}, {"li": "Flexibility"}, {"li": "Organized"}, {"li": "Reliability"}, {"li": "Team player"}, {"li": "Initiative"}, {"li": "Ability to multitask"}, {"li": "Dependability"}, {"li": "Honesty"}, {"li": "Quick learner"}], "h2": "Benefits", "p": "As a Service Advisor at Total Auto Service, you will be eligible for a range of benefits, including dental plan, disability benefits, health care plan, paramedical services coverage, life insurance, and free parking.", "ul": [{"li": "Dental plan"}, {"li": "Disability benefits"}, {"li": "Health care plan"}, {"li": "Paramedical services coverage"}, {"li": "Life insurance"}, {"li": "Free parking available"}]}

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