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Restaurant Assistant Manager

2 months ago

Courtenay, British Columbia, Canada A&W Full time
Job Title: Restaurant Assistant Manager

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at A&W. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Evaluate daily operations and implement improvements to increase efficiency and productivity.
  • Modify food preparation methods and menu prices to meet restaurant budget requirements.
  • Monitor revenues and labour costs to optimize profitability.
  • Monitor staff performance and provide coaching and feedback to improve overall performance.
  • Plan and organize daily operations, including scheduling and inventory management.
  • Recruit and train new staff members to ensure a high-performing team.
  • Determine type of services to be offered and implement operational procedures.
  • Cost products and services to ensure profitability.
  • Organize and maintain inventory to minimize waste and optimize stock levels.
  • Address customer complaints and provide exceptional customer service.
Work Conditions and Physical Capabilities:
  • Fast-paced environment with tight deadlines.
  • Standing for extended periods and working under pressure.
Personal Suitability:
  • Client focus and excellent interpersonal skills.
  • Efficient communication and flexibility.
  • Team player with a positive attitude.
Other Benefits:
  • Parking available on site.
Support for Persons with Disabilities:
  • Provides physical accessibility accommodations, including ramps and elevators.
  • Provides visual accessibility accommodations, including braille and screen readers.
  • Provides auditory accessibility accommodations, including transcription software and teletypewriters.
  • Participates in a government or community program that supports persons with disabilities.
  • Offers mentorship and coaching opportunities for persons with disabilities.
  • Provides awareness training to employees to create a welcoming work environment.
  • Applies accessible and inclusive recruitment policies.
Support for Newcomers and Refugees:
  • Participates in a government or community program that supports newcomers and refugees.
  • Assists with immediate settlement needs, including housing and transportation.
  • Supports social and labour market integration, including language training and skills training.
  • Recruits newcomers and refugees who were displaced by a conflict or natural disaster.
  • Supports newcomers and refugees with foreign credential recognition.
  • Offers mentorship programs that pair newcomers and refugees with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment.
Support for Youths:
  • Participates in a government or community program that supports youth employment.
  • Offers on-the-job training tailored to youth.
  • Offers mentorship, coaching, and networking opportunities for youth.
  • Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Participates in a government or community program that supports Veterans.
  • Offers mentorship, coaching, and networking opportunities for Veterans.
  • Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives.
  • Assists with immediate transition needs, including relocation and housing.
  • Offers workshops, counselling services, or other resources to help Veterans navigate their transition.
  • Supports Veterans in translating their military skills and experience into the civilian job market.
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Participates in a government or community program that supports Indigenous people.
  • Offers mentorship, coaching, and networking opportunities for Indigenous workers.
  • Develops and maintains relationships with Indigenous communities, businesses, and organizations.
  • Provides cultural competency training and awareness training to all employees to create a welcoming work environment.
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.
Support for Mature Workers:
  • Participates in a government or community program that supports mature workers.
  • Applies hiring policies that discourage age discrimination.
  • Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Offers mentorship, coaching, and networking opportunities for mature workers.
  • Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Offers phased re-entry options for mature workers who are returning to work after retiring.
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations.
  • Offers resources to help mature workers plan their retirement.
Supports for Visible Minorities:
  • Participates in a government or community program that supports members of visible minorities.
  • Applies hiring policies that discourage discrimination against members of visible minorities.
  • Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.