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Transitional Care Coordinator

2 months ago


Toronto, Ontario, Canada Canadian Red Cross Full time

Job Summary:

The Canadian Red Cross is seeking a skilled Transitional Care Assistant to join our team. As a key member of our care team, you will play a vital role in supporting clients in their transition from hospital to home.

Key Responsibilities:

  • Facilitate client transportation home using local transportation services or agency vehicles.
  • Support clients in understanding and implementing hospital discharge instructions and create individualized care plans.
  • Complete errands to meet clients' physical needs, such as nutrition, medication, and medical supplies.
  • Plan and arrange home management duties, such as cooking, cleaning, and laundry.
  • Facilitate client and caregiver engagement, providing information on client-related issues.
  • Communicate recommendations and support clients, caregivers, and those in their circle of care to address safety concerns.
  • Provide companionship to seniors suffering from social isolation.
  • Complete risk assessments and evaluate clients' risk of falls using standardized tools.
  • Support clients post-discharge to remove barriers and reduce risk in accessing resources and follow-up appointments.

Requirements:

  • Minimum two years post-secondary education in social services, gerontology, or a related field, and three years of job-related experience or an equivalent combination of education and experience.
  • Previous knowledge of medical and technical terminology is an asset.
  • Fluency in English and French is required.
  • Excellent computer skills, including Microsoft Office.
  • Knowledge of CIMS and other databases is considered an asset.
  • Valid driver's license and access to a reliable vehicle.

Working Conditions:

  • The work is performed in a combination of office, hospital, community, and client home settings.
  • The role requires physical bending, stretching, and repetitive motions, as well as climbing and pushing a wheelchair.

Eligibility:

  • Eligibility to work in Canada is required.
  • A successful Enhanced Police Information Check (E-PIC) is required.