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Food Service Team Lead

2 months ago

Banff, Alberta, Canada Banff National Perk Cafe Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Banff National Perk Cafe. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.

Key Responsibilities
  • Operational Management: Develop and implement efficient work schedules to ensure seamless service delivery.
  • Supply Chain Management: Manage the procurement of food and kitchen supplies, ensuring timely delivery and optimal inventory levels.
  • Team Leadership: Supervise and lead a team of food preparation staff, providing guidance and training on job duties and safety procedures.
  • Customer Service: Resolve customer complaints and concerns in a professional and courteous manner.
  • Reporting and Record-Keeping: Maintain accurate records of inventory, sales, and wastage, and generate reports as required.
  • Communication: Communicate food order summaries to the chef and establish effective communication channels with the kitchen team.
Requirements
  • Education: College/CEGEP degree in a related field.
  • Experience: 1 year to less than 2 years of experience in a food service management role.
Work Environment

This is a permanent, full-time position with a variable schedule of 35 to 44 hours per week. The work language is English.