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Spa Operations Manager

2 months ago


Toronto, Ontario, Canada Prayosha Threading and Wax Bar Full time
Job Summary

We are seeking a highly skilled Spa Supervisor to join our team at Prayosha Threading and Wax Bar. As a key member of our spa operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.

Key Responsibilities
  • Client Services: Assist clients with special needs, providing personalized attention and care.
  • Reporting and Administration: Prepare and submit progress reports, ensuring timely and accurate documentation.
  • Staff Development: Train staff in job duties, safety procedures, and company policies, promoting a culture of excellence.
  • Operational Management: Establish work schedules and procedures, ensuring seamless day-to-day operations.
  • Supervision: Lead a team of 3-4 staff members, providing guidance and support to ensure successful outcomes.
  • Work Environment: Work in a fast-paced environment, combining sitting, standing, and walking, with a focus on providing exceptional customer service.
Requirements
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English or French.
  • Work Schedule: 30 to 40 hours per week.