Rental Coordinator

4 weeks ago

Vaughan, Ontario, Canada Equest Full time
Rental Coordinator Job Description

We are seeking a highly skilled Rental Coordinator to join our team at Alta Equipment Group. As a Rental Coordinator, you will play a critical role in identifying customer needs, coordinating deliveries, and performing inventory control for our rental department.

Key Responsibilities:
  • Arrange equipment transfers and logistics to ensure seamless delivery to customers
  • Manage fleet availability, utilization, and returns to optimize rental operations
  • Coordinate with our Service Department to repair and maintain rental fleet, including inspecting equipment and communicating with technicians
  • Build and maintain strong relationships with customers to understand their needs and preferences
  • Closely manage rental deals from inbound inquiries and outbound calls to ensure timely and accurate processing
  • Develop and maintain vendor relationships to ensure timely and cost-effective equipment delivery
  • Provide expert advice to customers on equipment selection to meet their specific needs
  • Generate rental customer invoices and track inventory levels to ensure accurate reporting
  • Embed Alta's Guiding Principles into daily activities to drive excellence and customer satisfaction
Requirements:
  • 2+ years of experience in a related field, such as logistics, inventory control, or customer service
  • Excellent time management and multitasking skills to handle multiple priorities and deadlines
  • Strong communication and interpersonal skills to build relationships with customers and colleagues
  • Knowledge of material handling equipment and their applications (desired)
  • Proficiency in Microsoft Office and Epicor/SILK systems
What We Offer:
  • A dynamic and supportive work environment that fosters growth and development
  • A competitive salary and benefits package, including long-term disability insurance, employee assistance program, extended health care, life insurance, paid time off, and company pension plan
  • Opportunities for professional growth and advancement within the company

At Alta Equipment Group, we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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