Clinical Office Administrator

1 month ago

Ottawa, Ontario, Canada University of Ottawa Full time
Job Title: Clinical Office Administrator

We are seeking a highly organized and detail-oriented Clinical Office Administrator to join our team at the University of Ottawa. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth operation of our medical office.

Key Responsibilities:
  • Clinical Support: Prepare examination rooms, including cleaning and setting up equipment, and assist healthcare providers with patient examinations and clinical tasks.
  • Documentation: Prepare reports, invoices, financial statements, letters, case histories, and medical records, and maintain an effective and confidential filing system.
  • Reporting: Receive and send requests for consultations and investigations, and communicate with labs, healthcare providers, and insurance companies as needed.
  • Referrals: Complete referrals made by healthcare providers to specialists outside of the Student Health and Wellness Centre, and communicate test results to students when directed by healthcare professionals.
  • Client Services: Conduct follow-ups as required for test results and other confidential documentation, and support front-end functions as needed.
  • Administrative: Maintain inventory of medical supplies, and ensure orders are placed accordingly.
Requirements:
  • Postsecondary training in medical administration/secretariat or an equivalent combination of education and work experience.
  • At least two (2) years of demonstrated experience in a similar role.
  • Experience with an Electronic Medical Record system (EMR).
  • Experience in a medical clinic.
  • Experience in customer service.
  • Strong interpersonal and communication skills.
  • Experience working in an environment requiring the exchange and protection of highly confidential information.
  • Discretion, reliability, and good judgment.
  • Excellent organizational skills.
  • Ability to produce high-quality work under pressure while meeting tight deadlines.
  • Knowledge of computer systems and software, including financial systems, spreadsheets, databases, internet, and email.
  • Excellent problem-solving skills.
  • Demonstrated ability to work both effectively as a member of a team and independently.
  • Excellent time management and prioritizing skills.
  • Ability to handle difficult situations with professionalism.
  • Elevated work ethic.
  • Bilingualism (English and French oral and written expression).
About Us:

The University of Ottawa is a dynamic community of students, professionals, and academics pursuing great things. Our vision for the university of tomorrow is one that reflects the diversity of our people, their ideas, and their lived experiences.

Health and Wellness:

Join a vibrant community that puts your health and wellness first. With mental health workshops, counselling resources, meetings on the move, and countless fitness resources, you'll have everything you need to find balance in your life.

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