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Administrative Assistant
2 months ago
Job Summary
Job Description
What is the opportunity?
The Royal Bank of Canada is seeking a highly skilled Administrative Assistant to join a dynamic advisory team. As an Administrative Assistant, you will play a crucial role in providing exceptional and efficient service to clients, advisors, and internal partners. Your primary responsibilities will include servicing incoming telephone and email contacts, supporting Investment Advisors with administrative duties, and preparing client reviews and presentations.
Key Responsibilities
- Provide professional and expeditious servicing of incoming telephone and email contacts
- Support Investment Advisors with general administrative duties, including client account management
- Prepare client reviews and presentations
- Request information and documentation from clients to open accounts and maintain client files
- Follow up on client trades to ensure proper settlement and delivery
- Monitor pending transfers to ensure timely completion
Requirements
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service
- Bilingualism (English and French) required
- Minimum of 2 years of experience in the financial services sector
- Ability to work as part of a team
What's in it for you?
We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will have the ability to make a difference and lasting impact in a dynamic, collaborative, and progressive team.
Additional Job Details
Work Environment
This role is a full-time position with a 37.5-hour workweek. You will be working in a fast-paced and dynamic environment with a team of professionals who are passionate about delivering exceptional service to our clients.
What We Offer
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities.
