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Technical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Thermo Fisher Scientific Full time

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is a leading global biotechnology company with annual revenue of approximately $40 billion. Our company serves science, with a global team of over 100,000 colleagues delivering innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands.

Our Mission

We are committed to supporting our customers in accelerating life sciences research, solving complex analytical challenges, improving patient health through diagnostics, and developing and manufacturing life-changing therapies.

Our Values

We value our customers, our colleagues, and our communities. We strive to deliver exceptional customer service, foster a culture of innovation, and promote a safe and healthy work environment.

Join Our Team

We are seeking a highly motivated and experienced Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing technical support and services to our customers, ensuring their equipment is functioning properly and efficiently.

Key Responsibilities

  • Provide technical support and services to customers, including equipment installation, maintenance, and repair
  • Conduct site visits to assess customer needs and provide solutions
  • Collaborate with cross-functional teams to resolve customer issues and improve service delivery
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty