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Front Desk Representative

2 months ago


Port Alberni, British Columbia, Canada Hospitality Inn Hotel Full time
Job Title: Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hospitality Inn Hotel.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Cash Handling: Balance cash, complete balance sheets, and receive payments.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
  • Administrative: Maintain an inventory of vacancies, reservations, and room assignments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Conditions: Fast-paced environment.
  • Personal Suitability: Dependability, efficient interpersonal skills, flexibility, and reliability.
What We Offer:

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment.

Please submit your application, including your resume and a cover letter, to [insert contact information].