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Front Desk Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hospitality Inn Hotel.
Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Assist guests with special needs
- Answer telephone and relay telephone calls and messages
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Clerical duties (faxing, filing, photocopying)
- Secondary (high) school graduation certificate
- Will train
- Dependability
- Efficient interpersonal skills
- Flexibility
- Reliability
- Fast-paced environment
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week