Front Desk Representative
3 weeks ago
Job Summary: We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Hospitality Inn Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
Requirements:
- Dependability
- Efficient interpersonal skills
- Flexibility
- Reliability
- Will train
Work Environment: Fast-paced environment
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Front Desk Representative
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Port Alberni, British Columbia, Canada Hospitality Inn Hotel Full timeJob Summary: We are seeking a skilled Front Desk Agent to join our team at Hospitality Inn Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals...
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Port Alberni, British Columbia, Canada Hospitality Inn Hotel Full timeWe are seeking a skilled Front Desk Representative to join our team at Hospitality Inn Hotel. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient...
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