Restaurant Operations Manager

2 months ago


Tilbury, Ontario, Canada ONroute Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at ONroute. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Menu Planning and Implementation

Develop and implement menu plans that meet the needs of our customers and drive sales growth.

Staff Management

Lead and manage a team of 5-10 staff members, providing guidance, support, and coaching to ensure excellent customer service and high-quality food preparation.

Inventory Management

Oversee inventory management, ensuring that we have the right products in stock at the right time to meet customer demand.

Customer Service

Ensure that all customers receive exceptional service, responding promptly to complaints and concerns.

Marketing and Promotion

Develop and implement marketing plans to drive sales growth and increase customer engagement.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a restaurant management role

Computer and Technology Skills

Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word

Work Conditions and Physical Capabilities

Ability to work in a fast-paced environment, standing for extended periods, and working under pressure

Personal Suitability
  • Accurate
  • Client Focus
  • Dependability
  • Efficient Interpersonal Skills
  • Excellent Oral Communication
  • Excellent Written Communication
  • Flexibility
  • Organized
  • Reliability
Government Programs
  • Recognized Employer
Other Benefits
  • Parking Available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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