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Office Administration Associate
3 months ago
The compensation for this role ranges from CAD $28.80 per hour to CAD $30.53 per hour.
Position OverviewJoin Vancouver Coastal Health (VCH) as a Program Administrative Assistant. We are seeking a dedicated Program Administrative Assistant to support the Overdose Outreach team in the Downtown Eastside area of Vancouver, BC. Become a vital part of our team.
Key Responsibilities:
- Deliver administrative assistance and program support for Addictions and/or HIV/AIDS Services.
- Serve as the front desk representative, managing client appointments, maintaining client records, and handling laboratory report distribution.
- Conduct word processing and transcription tasks, including:
- organizing and documenting meeting minutes,
- compiling and maintaining statistical data,
- assisting with research initiatives and special projects,
- establishing and managing both electronic and physical filing systems,
- and processing incoming and outgoing materials.
ABOUT THE OVERDOSE OUTREACH TEAM:
Our outreach team, consisting of social workers and peer support specialists, connects individuals who have recently experienced opioid overdose or are at high risk for overdose with essential substance use care and support services.
QualificationsEducation & Experience
- Completion of Grade 12, complemented by an accredited Medical Office Assistant/Secretarial program, along with three (3) years of recent relevant experience, or an equivalent combination of education, training, and experience.
Knowledge & Skills
- Familiarity with office practices and procedures.
- Proficiency in relevant software applications, including word processing, spreadsheets, graphics, and database management.
- Ability to engage effectively with marginalized individuals facing severe health challenges and substance dependencies.
- Strong verbal and written communication skills.
- Capacity to work independently as well as collaboratively with others.
- Effective planning, organization, and prioritization skills.
- Analytical thinking and problem-solving abilities.
- Adaptability to frequent interruptions and changing circumstances.
- Competence in performing relevant calculations.
- Ability to compile and organize information efficiently.
- Proficient in operating related office equipment.
- Strong business writing capabilities.
- Physical capability to fulfill the responsibilities of the position.
Work hours, including days off and work location, may be adjusted in accordance with operational needs and the provisions of the Collective Agreement and applicable regulations. Successful candidates may be required to undergo a Criminal Records Review Check.
WHY WORK WITH VANCOUVER COASTAL HEALTH?
VCH is a leader in healthcare innovation, research, and education, serving over one million residents in British Columbia. We foster a culture of bold thinking, calculated risk-taking, and proactive approaches to achieve optimal outcomes for our patients and their families. We invite you to contribute to our mission of promoting healthy lives within vibrant communities, showcasing our commitment to care, community connection, and teamwork that makes VCH an exceptional workplace.
- Comprehensive health benefits package, including Medical Services Plan (MSP), extended health and dental coverage, and a municipal pension plan.
- Opportunities for career advancement through employer-sponsored training and leadership development.
- Wellness resources, including counseling services, critical incident support, and innovative wellness programs available for employees and their families.
- Award-winning recognition initiatives to celebrate staff, medical professionals, and volunteers.
- Exclusive discounts and offers available to VCH employees.
We are committed to equity, diversity, and inclusion, which are fundamental to our goal of creating a supportive work environment and delivering outstanding care. We recognize and accommodate individual differences and ensure that all prospective and current employees have the opportunity to thrive. We strive to build a representative workforce and encourage applications from individuals reflecting diverse backgrounds, including but not limited to gender identity, sexual orientation, racialization, disability, and Indigenous status. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only candidates selected for further consideration will be contacted.
