District Pharmacy Manager

5 days ago

Halifax, Nova Scotia, Canada Jace Holdings Ltd. Full time
About the Role

We are seeking a highly skilled and experienced District Pharmacy Manager to join our team at Jace Holdings Ltd. as a key member of our Pharmacy Operations department.

Key Responsibilities
  • Drive Employee Engagement and Customer Experience
    • Coach, develop, and empower teams to deliver exceptional customer service and drive employee engagement.
    • Review employee and customer engagement results, develop overall action plans, and coach according to market insights.
    • Inspire a positive, customer-oriented culture and develop customer service KPIs.
  • Lead Pharmacy Managers and Oversee Management Development
    • Lead and execute Pharmacy team life cycle activities, including selection, training, performance management, and compensation in conjunction with HR and Operations.
    • Own succession planning and performance management.
  • Execute District Team Strategy
    • Execute strategy ensuring that it aligns with functional strategy.
    • Monitor Key Performance Indicators (KPIs) to measure success.
    • Communicate with leader/team to provide KPI and strategy updates.
  • Execute District External Compliance and Implementation of Industry Leading Store Standards
    • Own implementation of external compliance, including Integrated Health Management and Food Safety and/or Pharmacy regulations within district.
    • Own the execution of internal programs to drive store, product, labor, and customer service standards within district.
  • Drive Community Involvement and Brand Advocacy
    • Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community.
  • Own District Income/Profit and Loss and Drive Performance to Meet Targets
    • Own development of district business plans to drive sales/business growth.
    • Lead capital projects.
    • Oversee plan vs. actual performance.
Requirements
  • An Undergraduate Degree and a minimum of 8 years of relevant experience.
  • Full knowledge of store operations, pharmacy regulations, business processes, and tools.
  • Knowledge of union contracts and franchise business models.
  • Full knowledge of company policies and procedures.
  • Proficient use of Microsoft Office Suite.
What We Offer

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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