Executive Housekeeping Manager

3 days ago

Tofino, Canada Château de Mercuès Full time
Job Summary

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Château de Mercuès. As a key member of our senior management team, you will be responsible for the overall operation of the Housekeeping Department, ensuring that our high standards of service are consistently met.

Key Responsibilities
  • Lead and manage a team of housekeeping staff, providing guidance and support to ensure excellent service delivery.
  • Develop and implement effective housekeeping procedures and protocols to maintain the highest standards of cleanliness and organization.
  • Conduct regular inspections to ensure that all areas of the hotel meet our quality standards.
  • Manage the housekeeping budget, ensuring that costs are controlled and resources are utilized efficiently.
  • Collaborate with other departments to ensure seamless service delivery and excellent guest experiences.
  • Develop and implement training programs to enhance the skills and knowledge of housekeeping staff.
  • Monitor and report on key performance indicators, making recommendations for improvement.
  • Ensure compliance with health and safety regulations and maintain a safe working environment.
Requirements
  • Minimum 2 years of experience in a senior housekeeping role, preferably in a luxury hotel or resort.
  • Proven track record of delivering excellent service and achieving high standards of cleanliness and organization.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Knowledge of housekeeping procedures and protocols, including health and safety regulations.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.

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