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Bilingual Customer Service Agent
3 months ago
Become a vital part of a dynamic team that is committed to excellence and works collaboratively to deliver exceptional service to customers across Canada. We are currently in search of enthusiastic individuals who are passionate about providing outstanding customer experiences.
Position Overview:
- Customer Relationship Specialists:
- Address inquiries from Canadian Tire Bank cardholders, emphasizing the delivery of superior service while promoting products and services to foster customer loyalty and meet business goals.
- Credit Services Specialists:
- Initiate outbound communications to assist customers in resolving account issues and delinquencies.
- Fraud Prevention Specialists:
- Examine credit card transactions flagged for potential fraud, taking appropriate measures to mitigate losses while ensuring the confidentiality of customer information.
About Canadian Tire Corporation:
Canadian Tire Corporation is dedicated to creating innovative and beneficial financial solutions for our clients. Our achievements are founded on a clear vision, a loyal customer base, and diverse teams that mirror the communities we serve.
Our Commitment to Diversity and Inclusion:
We are devoted to fostering an inclusive culture where diversity, equity, and inclusion are integral to our operations. We prioritize treating every individual with dignity and respect, regardless of their background. Together, we aim to enhance the quality of life for all Canadians.
