Dispatcher, Mail Service Coordinator

2 weeks ago


Edmonton, Alberta, Canada Blue Pearl Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Dispatcher, Mail Service Coordinator to join our team at Blue Pearl Inc. As a key member of our logistics team, you will be responsible for coordinating the activities of vehicle operators and crews, ensuring timely and efficient delivery of mail services.

Key Responsibilities
  • Maintain Accurate Records: Keep track of shipments, vehicle operator work records, and other relevant data to ensure seamless operations.
  • Coordinate Logistics: Schedule assignments, coordinate activities of vehicle operators, crews, and equipment to meet customer demands.
  • Provide Excellent Customer Service: Communicate effectively with customers, respond to inquiries, and resolve issues in a timely and professional manner.
  • Operate Dispatching Equipment: Use radio equipment and other tools to coordinate activities and transmit information to vehicle operators and crews.
  • Monitor and Analyze Performance: Track key performance indicators, identify areas for improvement, and implement changes to optimize operations.
  • Collaborate with Team Members: Work closely with other logistics team members to ensure seamless communication and coordination.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: Fluency in English.
  • Work Hours: 30 hours per week.
Work Environment

As a Dispatcher, Mail Service Coordinator, you will work in a fast-paced environment with repetitive tasks. You must be able to maintain attention to detail and work effectively in a team setting.



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