Operations Lead, Indigenous Health Program Manager
1 month ago
BC Children's and Women's Hospital & Health Centre is seeking an experienced Operations Lead to join our Indigenous Health Program team. As a key member of our leadership team, you will be responsible for the effective and efficient functioning of the program, ensuring the delivery of high-quality, patient-centered care to Indigenous women, children, and families.
Key Responsibilities:- Manage an interdisciplinary team of Indigenous staff, setting goals and objectives, and monitoring performance outcomes.
- Develop and implement protocols for treatment programs and patient/family priorities.
- Collaborate with internal stakeholders, including Medical Leaders, Professional Discipline Leaders, and BC Women's Program and Nursing Leaders, to ensure effective communication and coordination.
- Provide input to the Director on workforce planning, ensuring the availability of adequate staff within the context of operational demand, environmental, and resource constraints.
- Administer the department operating budget, monitoring expenditure, taking corrective action, and producing rationale for deficits.
- A level of education, training, and experience equivalent to a Bachelor's degree in Nursing, Health Sciences, or a relevant clinical discipline, plus a minimum of five (5) years of recent, related experience working with Indigenous communities in a hospital or public health care environment.
- Established knowledge and network of Indigenous communities, services, and agencies throughout BC.
- Ability to direct and respond to inquiries of Indigenous Health department alignment to Paige's Story and the Truth and Reconciliation Call To Action report.
- Comprehensive knowledge of the principles of Indigenous-centred care.
- Knowledge of the needs of women and families with health conditions and the ability to advocate for patients as they navigate the health care system.
- Strong operational management skills and demonstrated understanding or experience with operational planning and program management.
- Proven leadership ability, with communication, interpersonal skills, and an Indigenous cultural lens conducive to interacting in an inter-disciplinary environment and liaising with staff, patients, and families.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
BC Children's and Women's Hospital & Health Centre is part of the Provincial Health Services Authority (PHSA), which plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: https://www.phsa.ca
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
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Vancouver, British Columbia, Canada PHSA Full timeJob Title: Operations Lead, Indigenous Health ProgramJob Summary:The Operations Lead, Indigenous Health Program is responsible for the effective and efficient functioning of the Program. This includes planning, implementing, and evaluating inter-professional service delivery to women, children, and families. The Operations Lead coordinates the day-to-day...
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Vancouver, British Columbia, Canada PHSA Full timeJob Title: Operations Lead, Indigenous Health ProgramJob Summary:The Operations Lead, Indigenous Health Program is responsible for the effective and efficient functioning of the Program. This includes planning, implementing, and evaluating inter-professional service delivery to women, children, and families. The Operations Lead coordinates the day-to-day...
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Vancouver, British Columbia, Canada PHSA Full timeJob Title: Operations Lead, Indigenous Health ProgramBC Children's and Women's Hospital & Health Centre is seeking an experienced Operations Lead to join our Indigenous Health Program team. As a key member of our leadership team, you will be responsible for the effective and efficient functioning of the program, ensuring the delivery of high-quality,...
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Vancouver, British Columbia, Canada PHSA Full timeJob SummaryThe Operations Lead, Indigenous Health Program is accountable for the effective and efficient functioning of the Program. This role is responsible for planning, implementing, and evaluating inter-professional service delivery to women, children, and families. The Operations Lead coordinates the day-to-day processes and activities, including...
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