Operations Lead, Indigenous Health Program

2 months ago


Vancouver, British Columbia, Canada PHSA Full time
Operations Lead, Indigenous Health Program

As a key member of our team, the Operations Lead, Indigenous Health Program will be responsible for ensuring the effective and efficient functioning of the Program. This includes planning, implementing, and evaluating inter-professional service delivery to women, children, and families. The successful candidate will coordinate day-to-day processes and activities, including managing staff, guiding the efficient use of resources, monitoring the operational budget, and facilitating supports as needed by the team members.

Key Responsibilities
  • Manage an interdisciplinary team of Indigenous staff, setting goals and objectives, and managing performance outcomes.
  • Use effective management techniques, including coaching, mentoring, skill and leadership development, performance management, and cultural competency, to support the achievement of required outcomes and ensure adherence to accreditation, regulatory, and safety standards.
  • Conduct investigations involving staff misconduct and implement disciplinary action up to and including dismissal.
  • Provide advice to leadership on labour disruption contingency planning strategies.
  • Collaborate in program planning processes, including the development and implementation of innovative and creative approaches for delivery of high-quality, value-added, and efficient inter-professional services to support long-term strategies.
  • Collaborate in the development of annual capital and operating budgets to complement strategic directions.
Requirements
  • A level of education, training, and experience equivalent to a Bachelor's degree in Nursing, Health Sciences, or a relevant clinical discipline, plus a minimum of five (5) years of recent, related experience working with Indigenous communities in a hospital or public health care environment in an administrative/clinical capacity with direct supervisory experience.
  • Current practicing registration with a relevant professional association.
  • Established knowledge and network of Indigenous communities, services, agencies throughout BC.
  • Ability to direct and respond to inquiries of Indigenous Health department alignment to Paige's Story and the Truth and Reconciliation Call To Action report.
  • Ability to plan, develop, and implement protocols in relation to treatment programs and patient/family priorities.
  • Comprehensive knowledge of the principles of Indigenous-centred care.
  • Knowledge of the needs of women and families with health conditions and the ability to advocate for patients as they navigate the health care system.
  • Strong operational management skills and demonstrated understanding or experience with operational planning and program management.
  • Critical thinking skills and proven ability to effectively manage human and fiscal resources.
  • Proven leadership ability, with communication, interpersonal skills, and an Indigenous cultural lens conducive to interacting in an inter-disciplinary environment and liaising with staff, patients, and families.
  • Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents, including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
What We Offer
  • A comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Learn more about PHSA and our programs: https://www.phsa.ca

PHSA, BCCH, and BCW are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents, including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.



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