Senior Claims Specialist

1 month ago

Vaughan, Ontario, Canada CAA Club Group Full time

Job Summary

We are seeking a highly skilled Senior Technical Specialist to join our team at CAA Club Group. As a Senior Technical Specialist, you will be responsible for handling complex claims, investigating and evaluating automobile and property tort losses, and managing challenging coverage claims with tact and professionalism.

Key Responsibilities

  • Manage a portfolio of complex claims, including direct and litigated files
  • Investigate and evaluate automobile and property tort losses, identifying coverage issues and negotiating resolutions
  • Develop and implement effective claims handling strategies, ensuring compliance with corporate protocols and guidelines
  • Collaborate with vendors and stakeholders to gather information and evidence
  • Provide training and support to junior and intermediate claims adjusters
  • Contribute to the development of operational objectives and special projects

Requirements

  • Post-secondary education or equivalent experience
  • Minimum 5 years of experience handling casualty claims
  • Strong organizational, decision-making, and problem-solving skills
  • Excellent communication and negotiation skills
  • Ability to analyze complex information and identify coverage issues
  • Knowledge of principles and practices of claims settlement, policy wording, and fraud investigations

What We Offer

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • Registered Retirement Savings Plan with a matching contribution component
  • Complimentary CAA Membership

Important Note

As an organization, we are committed to Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.

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