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External Relations Officer

2 months ago

Toronto, Ontario, Canada University of Toronto Full time
About the Role

We are seeking a highly motivated and experienced External Relations Officer to join our team at the University of Toronto Scarborough. In this role, you will play a vital part in developing and maintaining strong relationships with co-op employers, identifying new business opportunities, and driving the growth of our co-op programs.

Key Responsibilities
  • Build and maintain relationships with co-op employers to identify new business opportunities and drive the growth of our co-op programs.
  • Conduct market research to understand industry trends and identify target markets for co-op job development.
  • Develop and implement business development strategies to attract new co-op employers and retain existing ones.
  • Collaborate with the Assistant Director, Partnerships and External Relations to set annual plans and performance targets for new employer development and account retention.
  • Provide excellent customer service to co-op employers, ensuring their experience with our program is exceptional.
Requirements
  • Bachelor's degree or acceptable combination of equivalent experience.
  • Minimum five years' experience in a Business to Business (B2B) sales environment in any industry.
  • Track record of success in a target-driven environment generating new business and building client relationships.
  • Demonstrated experience in strategic account management, including developing and maintaining long-term relationships with key clients.
  • Strong customer service orientation and ability to effectively balance the needs of multiple stakeholders.
  • Excellent presentation skills and the ability to speak to and lead targeted group presentations.
  • Good judgment, tact, and discretion, and able to resolve issues, problems, and competing goals.
  • Strong ability to input, interpret, and analyze data with moderate to proficient expertise in Excel.
  • Good written and verbal communication skills, with strong influencing and consensus-building skills.
Assets (Nonessential)
  • Experience in marketing, developing marketing strategies, and inbound lead generation.
  • Knowledge of the career services industry and experience within a Co-operative Education or Work-Integrated Learning (WIL) environment.
  • Experience using Customer Relationship Management (CRM) software.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.