Front Desk Associate

1 week ago


Moncton, New Brunswick, Canada The Pink Spa Inc. Full time
About The Pink Spa Inc.

We are a leading provider of spa services, dedicated to delivering exceptional customer experiences. As a Front Desk Associate, you will play a vital role in ensuring our clients receive the highest level of service and support.

Key Responsibilities:
  • Greet and Direct Clients: Welcome clients and direct them to the appropriate service areas, ensuring a seamless and efficient experience.
  • Provide Information and Support: Offer basic information and assistance to clients and the public, addressing their queries and concerns in a professional and courteous manner.
  • Process Client Information: Obtain and process necessary information to provide exceptional customer service, including scheduling appointments and managing client records.
  • Administrative Tasks: Perform various administrative duties, such as ordering office supplies, maintaining work records, and receiving and issuing payments.
  • Communication and Customer Service: Answer telephone calls, relay messages, and provide directory assistance, ensuring prompt and accurate communication with clients and colleagues.
  • Additional Responsibilities: Calculate billing charges, provide customer service, and perform receptionist duties, all while maintaining a high level of professionalism and attention to detail.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 hours per week
Benefits:
  • Free Parking: Available on-site
  • On-Site Recreation: Enjoy access to on-site recreation and activities
  • Paid Time Off: Enjoy paid time off for volunteering or personal days
  • Employment Type: Permanent


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