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Front Desk Associate

2 months ago


Moncton, New Brunswick, Canada The Pink Spa Inc. Full time
About The Pink Spa Inc.

We are a leading provider of spa services, dedicated to delivering exceptional customer experiences. As a Front Desk Associate, you will play a vital role in ensuring our clients receive the highest level of service.

Key Responsibilities
  • Greet and Assist Clients

Provide a warm and welcoming experience for our clients, directing them to the appropriate service areas and providing basic information as needed.

Process Client Information

Obtain and process necessary information to provide exceptional customer service, ensuring a seamless experience for our clients.

Manage Office Operations

Order office supplies, maintain accurate records and logs, and perform various administrative tasks to ensure the smooth operation of our front desk.

Provide Directory Assistance

Offer directory assistance to clients, providing them with the information they need to navigate our services.

Answer and Relay Calls

Answer telephone calls and relay messages to our staff, ensuring that clients receive timely and accurate information.

Calculate Billing Charges

Accurately calculate billing charges and provide clients with clear and concise information about their services.

Other Responsibilities

Perform various other duties as required, including scheduling appointments, receiving and issuing payments, and providing customer service.

What We Offer
  • Free Parking

Enjoy the convenience of free parking on-site, making it easy to get to and from our spa.

On-Site Recreation and Activities

Take advantage of our on-site recreation and activities, providing a relaxing and enjoyable experience for our staff.

Paid Time Off

Enjoy paid time off for volunteering or personal days, allowing you to recharge and focus on your well-being.

Permanent Work Term

Enjoy a permanent work term, providing stability and security for you and your family.

English Language

Work in a predominantly English-speaking environment, ensuring clear communication and collaboration with our staff.

40 Hours per Week

Enjoy a regular schedule of 40 hours per week, providing a healthy work-life balance.